Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking details.

Please note that during peak periods, product launches, or promotional events, processing times may be slightly extended.

Shipping Destinations

We proudly ship worldwide, including but not limited to:

  • Australia

  • United States

  • Canada

  • United Kingdom

  • Europe

  • Asia

  • Middle East

If your country is not listed at checkout, please contact our support team.

Estimated Delivery Times

Delivery times vary depending on destination and customs processing:

  • Australia: 5–10 business days

  • United States & Canada: 7–14 business days

  • United Kingdom & Europe: 7–14 business days

  • Rest of World: 10–20 business days

These timeframes are estimates and may vary due to customs clearance, local postal services, or unforeseen delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

We recommend checking with your local customs office for more information before placing an order.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear after dispatch.

Delays & Lost Packages

While we strive to ensure timely delivery, delays may occur due to customs, carrier issues, or external factors beyond our control.

If your order has not arrived within 30 days, please contact us and we will investigate the matter promptly.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us
If you have any questions regarding shipping, please contact us at:

zairzor@zairzor.com